Question 1

Switching Your Registered Agent to SCILLAN

Accepted Answer

SCILLAN REGISTERED AGENT SERVICE

How much is SCILLAN's Registered Agent service?

SCILLAN's Texas Registered Agent + Compliance Alerts service is: $179 per year, per entity

Each legal entity requires its own subscription.

What is included?

SCILLAN's Registered Agent + Compliance Alerts service includes applicable:

Texas registered agent service
Receipt of service of process
Receipt of certain official notices
Digital document delivery
Email notifications
Compliance reminders
Registered-agent document storage
Client support
Change of Registered Agent preparation with annual enrollment

Applicable government filing fees are separate unless expressly stated otherwise.

SWITCHING TO SCILLAN

Can I switch from another registered agent to SCILLAN?

Yes.

Existing eligible Texas entities may enroll in SCILLAN's Registered Agent + Compliance Alerts service and complete the required Change of Registered Agent process.

Is the Change of Registered Agent preparation included?

Yes. Under SCILLAN's current service structure, preparation of the Change of Registered Agent is included with annual Registered Agent enrollment.

Applicable government filing fees may still apply.

Do I need to purchase Registered Agent service first?

The change process should be connected to the customer's SCILLAN Registered Agent enrollment. SCILLAN's annual service is:

$179/year per entity

GENERAL CHANGE PROCESS

How does switching registered agents w

Question 2

Texas Business Entity Types & SCILLAN Service Scope

Accepted Answer

Texas Business Entity Types & SCILLAN Service Scope

IMPORTANT ENTITY-SELECTION RULE

Choosing a business entity may involve:

Legal considerations
Tax treatment
Ownership structure
Management structure
Liability considerations
Investment plans
Financing
Business succession
Regulatory requirements

SCILLAN can assist with approved administrative services, but Sia should not choose the customer's legal or tax structure.

TEXAS LLC

What is an LLC?

LLC stands for: Limited Liability Company An LLC is a legal business entity formed under applicable state law. SCILLAN currently offers:

Texas LLC Formation

SCILLAN Fee: $199 + applicable government fees Estimated Processing Time:

3–5 business days

Can SCILLAN form my Texas LLC?

Yes.

SCILLAN's approved formation service currently includes Texas LLC Formation.

Does SCILLAN decide whether an LLC is right for me?

No. Approved response:

“SCILLAN can assist with Texas LLC Formation, but choosing an entity structure may involve legal and tax considerations. A licensed attorney or qualified tax professional can help you determine which structure is appropriate for your circumstances.”

SINGLE-MEMBER LLC

What is a single-member LLC?

A single-member LLC generally has one owner.

Sia may explain the term but should not provide tax advice regarding how the LLC will be treated for federal or state tax purposes.

Can SCILLAN form a single-member LLC?

SCILLAN can assist wi

Question 3

Customer Communications, Email Notifications & Contact Preferences

Accepted Answer

# Customer Communications, Email Notifications & Contact Preferences

PRIMARY COMMUNICATION METHOD

How does SCILLAN normally communicate with customers?

SCILLAN primarily uses: Email For customer communications, including applicable service, account, registered agent, compliance, billing, and support notifications.

Customers should maintain a current and monitored email address with SCILLAN.

REGISTERED AGENT NOTIFICATIONS

How will SCILLAN notify me if an official document is received?

SCILLAN's standard Registered Agent notification method is: Email

Applicable documents may also be made available through the approved Client Portal or secure document-delivery system.

Does SCILLAN send SMS Registered Agent notifications?

No.

SCILLAN's standard Registered Agent notifications are email-based.

Can I request text-message notifications instead?

SMS is not part of SCILLAN's standard Registered Agent notification service.

COMPLIANCE ALERTS

How are Compliance Alerts sent?

SCILLAN's Compliance Alerts are primarily sent by email. The current reminder schedule may include:

90 days before an applicable deadline
60 days before
30 days before

* 1 week before

Does a Compliance Alert mean SCILLAN has completed the filing?

No.

A Compliance Alert is a reminder, not a completed filing.

ORDER COMMUNICATIONS

What communications might I receive after placing an order?

Depending on the service, SCILLAN may send communications regar

Question 4

Dissolutions, Terminations & Withdrawals

Accepted Answer

Dissolutions, Terminations & Withdrawals

What is SCILLAN's Dissolutions, Terminations & Withdrawals service?

SCILLAN assists eligible businesses with administrative filings used to close, terminate, or withdraw a business entity in Texas. SCILLAN's current service fee starts at: $199 plus applicable government fees

The exact process depends on the entity type, current status, and whether the business is domestic to Texas or was formed in another jurisdiction.

How much does this service cost?

SCILLAN's service fee starts at: $199 plus applicable government fees The final cost may vary depending on:

Entity type
Current status
Outstanding filings
Tax clearance requirements
Additional government documentation

* Whether multiple filings are required

Are government fees included in the $199?

No.

Applicable government filing fees, penalties, taxes, or other agency charges are separate unless expressly stated otherwise.

What is the difference between dissolution, termination, and withdrawal?

Generally:

Dissolution or termination relates to ending a Texas domestic entity.
Withdrawal relates to an out-of-state or foreign entity ending its authority to conduct business in Texas.

The correct filing depends on the entity and its circumstances.

Can SCILLAN close my Texas LLC?

Yes, for eligible entities.

SCILLAN can assist with the applicable administrative termination or dissolution process.

Can SCILLAN close a corporati

Question 5

Annual Reports, Periodic Filings & Compliance Calendar Basics

Accepted Answer

Annual Reports, Periodic Filings & Compliance Calendar Basics

IMPORTANT COMPLIANCE CALENDAR RULE

Different entities may have different:

Filing requirements
Agencies
Due dates
Report types
Renewal dates
Tax-related obligations
Licensing obligations
Internal business deadlines Sia should not assume every Texas entity has the same annual filing requirements.

WHAT IS AN ANNUAL REPORT?

What is an annual report?

“Annual report” is a general term that may refer to a recurring filing or information report required by a government authority. The exact filing can vary by:

Entity type
Jurisdiction
Agency
Registration status
Business circumstances

Does Texas use one single annual report for every business?

No. Different entity types and agencies may have different recurring filing requirements.

PERIODIC FILINGS

What is a periodic filing?

A periodic filing is a report or update that must be submitted on a recurring basis, such as annually or at another required interval.

Is every periodic filing yearly?

No. Some filings may be annual, while others may follow a different schedule.

ANNUAL COMPLIANCE FILING SUPPORT

Can SCILLAN help with annual compliance?

Yes. SCILLAN offers:

Texas Annual Compliance Filing Support

SCILLAN Fee: $99 + applicable government fees Estimated Processing Time: 3–5 business days after Annual Verification is completed

ANNUAL VERIFICATION

What is Annual Verification?

An

Question 6

Government Notices, Compliance Letters & Official Correspondence

Accepted Answer

Government Notices, Compliance Letters & Official Correspondence

IMPORTANT NOTICE RULE

Government notices may contain:

Deadlines
Requests for information
Filing requirements
Deficiency information
Tax-related matters
Status updates
Penalty information
Compliance reminders
Other official instructions Customers should review official notices promptly.

FIRST STEP WHEN A NOTICE IS RECEIVED

What should I do if I receive a government notice?

The customer should:

Read the notice carefully.
Identify the issuing agency.
Identify any stated deadline.
Determine which legal entity the notice concerns.
Save a copy.
Contact SCILLAN if the notice relates to a SCILLAN service or administrative filing.

7. Consult the appropriate professional if the notice involves legal or tax advice.

Should I ignore a notice if I think it was sent by mistake?

No.

The customer should review the notice and confirm what it relates to before deciding what action is needed.

IDENTIFYING THE ISSUING AGENCY

Why does the issuing agency matter?

Different agencies handle different records. A notice may come from:

Texas Secretary of State
Texas Comptroller
IRS
County office
Court
Licensing agency
Other government authority

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