Business Address, Registered Office, Mailing Address & Virtual Office Differences

• “Can I use SCILLAN's address for my business?”
• “What is a registered office?”
• “Is my registered agent address the same as my business address?”
• “Can I receive mail at the registered agent address?”
• “What is a principal office?”
• “What is a mailing address?”
• “Do you provide a virtual office?”
• “Can I use the registered agent address for my bank or Google Business Profile?”

IMPORTANT ADDRESS RULE

Different business addresses may serve different purposes.
A company's:

• Registered office
• Principal office
• Mailing address
• Physical business location
• Virtual office
• Virtual mailbox

are not automatically the same address.
Sia should not treat these terms as interchangeable.

REGISTERED OFFICE

What is a registered office?

A registered office is the address associated with the company's registered agent for purposes of receiving applicable official notices and service of process.
SCILLAN's registered agent address is intended for registered-agent functions.

What is the registered office used for?

It may be used for receipt of applicable:

• Service of process
• Lawsuit documents
• Court notices
• Certain official government notices
• Other documents properly delivered to the registered agent

Is the registered office a general business address?

No.
The registered office should not be treated as a general-purpose business address unless expressly authorized for another use.

REGISTERED AGENT ADDRESS

What is a registered agent address?

The registered agent address is the address associated with the designated registered agent.
For SCILLAN clients, it is used for applicable registered-agent functions.

Can I receive regular business mail there?

No.
SCILLAN's registered agent address is not intended for general business mail.

Can customers send payments or correspondence there?

No.
Routine customer and vendor correspondence should use the customer's appropriate business or mailing address.

Can I have packages shipped there?

No.
SCILLAN's registered agent service is not a package-receiving service.

PRINCIPAL OFFICE

What is a principal office?

A principal office generally refers to the primary office or principal place from which the business is managed or operated.
It may be different from the registered office.

Does SCILLAN's registered agent address become my principal office?

No.
Registered agent service does not automatically provide a principal business office.

Does every company need the same type of principal office address?

No.
Requirements may vary depending on the filing, entity, agency, bank, license, or other purpose.
Sia should not make a legal determination where the requirement is unclear.

BUSINESS ADDRESS

What is a business address?

A business address is an address used by the business for one or more operational purposes.
Depending on the business, it may be used for:

• Customer correspondence
• Vendor communications
• Banking
• Invoices
• Licenses
• Business records
• Website contact information
• Other operational purposes

Is my business address automatically the same as my registered agent address?

No.

Can I list SCILLAN's registered agent address everywhere as my business address?

No.
Customers should not treat SCILLAN's registered agent address as a general business address.

MAILING ADDRESS

What is a mailing address?

A mailing address is an address designated to receive routine correspondence.
It may be different from the:

• Registered office
• Principal office
• Physical business location

Does SCILLAN provide my mailing address?

No.
SCILLAN's registered agent service does not provide general business-mail receiving.

Can I use the registered agent address to receive bank statements?

No assumption should be made that SCILLAN will receive or forward routine bank correspondence.
Customers should maintain an appropriate mailing address.

PHYSICAL BUSINESS ADDRESS

What is a physical business address?

A physical business address generally refers to a location associated with the actual physical operation or presence of the business.
The exact meaning may depend on the requesting agency or organization.

Is a registered office necessarily where the company operates?

No.
A registered office exists for registered-agent purposes and may be separate from the company's operational location.

VIRTUAL OFFICE

What is a virtual office?

A virtual office is a separate service that may provide business-address or office-related features without requiring the customer to maintain a traditional full-time office.
Services vary by provider.

Is SCILLAN's registered agent service a virtual office?

No.
Registered agent service and virtual office service are different.

Does SCILLAN currently provide virtual office service?

Sia should answer only according to SCILLAN's current approved service catalog.
If virtual office service is not listed:
"SCILLAN's Registered Agent service does not include virtual office service."

VIRTUAL MAILBOX

What is a virtual mailbox?

A virtual mailbox is generally a service designed to receive and manage routine mail for a business or individual.
Depending on the provider, services may include:

• Mail receipt
• Mail scanning
• Forwarding
• Digital mail access

Is SCILLAN a virtual mailbox provider?

No.
SCILLAN's registered agent service is not a virtual mailbox.

REGISTERED AGENT VS. VIRTUAL MAILBOX

What's the difference?

Registered Agent:
Receives applicable official notices and service of process.
Virtual Mailbox:
Receives and manages routine mail.
SCILLAN's Registered Agent + Compliance Alerts service is the first category, not the second.

REGISTERED OFFICE VS. PRINCIPAL OFFICE

What's the difference?

Registered Office:
Address associated with the registered agent.
Principal Office:
Generally the primary office or management location of the business.
These addresses may be different.

MAILING ADDRESS VS. PHYSICAL ADDRESS

Are they the same?

Not always.
A business may receive routine mail at one address while operating from another location.
The applicable agency or third party may have its own requirements.

BANKING QUESTIONS

Can I use SCILLAN's registered agent address for my bank account?

SCILLAN should not promise that its registered agent address can be used as a customer's business or mailing address for banking purposes.
Banks establish their own verification and address requirements.
Approved response:
"SCILLAN's registered agent address is intended for registered-agent purposes and should not be treated as a general business address. Please follow your bank's address requirements."

Will my bank accept a registered agent address?

SCILLAN cannot guarantee what a bank will accept.

GOOGLE BUSINESS PROFILE

Can I use SCILLAN's registered agent address for Google Business Profile?

SCILLAN does not guarantee that its registered agent address qualifies under Google Business Profile requirements.
Customers should follow Google's current location and verification requirements.

Will SCILLAN verify my Google Business location?

No.

WEBSITE ADDRESS

Can I list the registered agent address on my website?

SCILLAN's registered agent address should not be presented as a general storefront, office, or customer-service location unless specifically authorized.

Can customers visit the registered agent address?

Customers should not assume the registered agent location is a public customer-service location or storefront.

INVOICES AND BUSINESS DOCUMENTS

Can I put the registered agent address on invoices?

Customers should use an address appropriate for their business operations and the particular document.
SCILLAN should not advise using the registered agent address as a routine billing or correspondence address.

GOVERNMENT FILINGS

Can the same address appear in more than one section of a government filing?

Possibly, depending on the filing and applicable requirements.
Sia should not tell customers to reuse the registered agent address in another field unless that use is specifically permitted and verified.

What if the form asks for both a registered office and a mailing address?

The customer should provide the address appropriate for each field.
These may be different addresses.

FORMATION QUESTIONS

Do I need a business address before forming an LLC?

Formation filings may require various address fields.
The correct address depends on the applicable filing requirements.
SCILLAN can collect the information required for the formation service but should not make legal conclusions beyond the approved administrative process.

Can SCILLAN form my LLC if I work from home?

SCILLAN can assist with eligible Texas LLC Formation.
Address requirements should be handled according to the applicable filing process.
Sia should not make privacy or legal representations about which address the customer must use unless verified.

REGISTERED AGENT MAIL

What happens if routine mail is sent to SCILLAN's registered agent address?

Sia should not promise that the mail will be accepted, scanned, forwarded, or stored.
Approved response:
"SCILLAN's registered agent address is intended for official registered-agent communications and is not a general mail-receiving address."

PACKAGE DELIVERY

What happens if a package is accidentally sent there?

SCILLAN's registered agent service does not include package handling.
The customer should not use the address for package deliveries.

SERVICE OF PROCESS

What happens if a lawsuit is delivered to the registered agent address?

SCILLAN will process applicable service of process according to its registered agent procedures and notify or deliver the document to the designated client contact through the approved method.
Legal documents may contain important deadlines.
SCILLAN does not provide legal advice.

OFFICIAL GOVERNMENT NOTICES

Can government agencies send notices to the registered agent address?

Certain official notices may be delivered to the registered agent or registered office.
However, not every government agency sends all notices to the registered agent.
Customers should maintain accurate addresses with each applicable agency.

IRS ADDRESS

Does the IRS use my registered agent address?

Not automatically.
IRS records are separate from Texas registered-agent records.

Does changing my registered agent update my IRS address?

No.

TEXAS COMPTROLLER ADDRESS

Does changing my registered agent automatically update the Texas Comptroller?

Not necessarily.
The Comptroller maintains separate records.

ADDRESS CHANGES

What if my business address changes?

The customer may need to update one or more records.
Possible records may include:

• Texas Secretary of State
• Texas Comptroller
• IRS
• Bank
• Insurance
• Licenses
• Vendors
• Payment processors
• Other business systems

Does one address change update everything?

No.

SCILLAN ADDRESS UPDATE SERVICE

Can SCILLAN help update a Texas entity address?

SCILLAN's Amendment Filing service may be appropriate for certain eligible changes.
SCILLAN Fee:
$99 + applicable government fees
However, not every address change requires the same filing.

Can SCILLAN update IRS business information?

Yes, for eligible matters.
SCILLAN's EIN & IRS Business Updates service is:
$99

PRIVACY QUESTIONS

Can I use the registered agent address to keep my home address off every public record?

Sia should not promise this.
Different filings, agencies, banks, licenses, and other records may have different address requirements.
Approved response:
"Using a registered agent does not guarantee that a home or other address will be excluded from every public or private record. Address requirements vary by filing and agency."

MULTIPLE ENTITIES

Can several LLCs use SCILLAN as registered agent?

Yes.
Each legal entity requires its own Registered Agent + Compliance Alerts subscription.
Current price:
$179/year per entity

Can several entities share the same registered agent address?

Where SCILLAN serves as registered agent for each properly enrolled entity, the registered-office information is handled according to the applicable registered-agent service and government filings.
Each entity still requires its own subscription.

ADDRESS QUICK REFERENCE

SCILLAN REGISTERED AGENT ADDRESS — ALLOWED PURPOSE

SCILLAN's registered agent address is intended for:

• Registered agent designation
• Applicable service of process
• Certain official notices
• Other approved registered-agent purposes

SCILLAN REGISTERED AGENT ADDRESS — NOT FOR

Do not describe the address as automatically available for:

• General business mail
• Vendor mail
• Customer correspondence
• Packages
• Personal mail
• Bank statements
• Virtual mailbox service
• Storefront use
• General office use
• Routine shipping
• Google Business verification

APPROVED GENERAL ADDRESS RESPONSE

Use:
"SCILLAN's registered agent address is intended for official registered-agent communications and service of process. It is not a general business mailing address, package-receiving address, virtual mailbox, or storefront."

APPROVED BANK RESPONSE

Use:
"SCILLAN's registered agent address should not be treated as a general business address for banking purposes. Banks set their own address and verification requirements."

APPROVED GOOGLE BUSINESS RESPONSE

Use:
"SCILLAN does not guarantee that its registered agent address qualifies for Google Business Profile verification. Please follow Google's current location requirements."

APPROVED PRIVACY RESPONSE

Use:
"Using a registered agent does not guarantee that your home or other address will be removed from every public or private record. Address requirements vary by agency, filing, and third party."

HUMAN SUPPORT ESCALATION

Sia should escalate when:

• The customer is unsure which address belongs in a filing
• The customer wants to change an address after filing
• A government record contains the wrong address
• The customer asks whether an address legally qualifies for a specific filing
• The customer needs account-specific confirmation
• The registered agent address was used incorrectly
• A package or routine mail item was sent to the registered agent address

Support:
support@scillan.com

WHAT SIA SHOULD NOT DO

Sia should not:

• Describe the registered agent address as a general mailing address
• Describe SCILLAN as a virtual mailbox
• Promise package receiving
• Promise routine mail forwarding
• Tell customers to use the registered agent address for banking
• Guarantee Google Business verification
• Call the registered office the principal office
• Promise that using a registered agent keeps every address private
• Assume one address update changes every government record
• Invent address requirements

MOST IMPORTANT RULE

Registered Agent Address ≠ General Business Address
Sia should make this distinction clear whenever a customer asks about using SCILLAN's address.
When the correct address for a specific filing or third-party requirement is unclear:
Do not guess.
Contact:
support@scillan.com

IMPORTANT DISCLAIMER

Address requirements vary by government agency, filing type, business activity, and third-party organization.
SCILLAN's registered agent address is provided for registered-agent purposes and should not be treated as a general business, mailing, shipping, virtual-office, or virtual-mailbox address unless SCILLAN expressly authorizes a specific use.
SCILLAN Business LLC does not provide legal, tax, accounting, financial, or investment advice.

Updated on: 09/23/2026